Question from Lukas/Eric: Can I transfer the Carly license to another device?

Can I transfer the Carly license to another device??

Case 1: You have purchased the license via the app (InApp)

Changing your device is easy within the Google (Android) or Apple (iOS) ecosystem. All you need to do is to use the same Google Play Store (Android) or App Store (iOS) account on your device.

Unfortunately, switching from iOS to Android or vice versa is not possible because Apple/Google license management is not linked.

Case 2: You bought the license on app.mycarly.com

You can easily switch between your devices, even between the Google and Apple ecosystems. Your license is linked to your Carly App account.

For more information, please visit the Carly Support Portal under the keyword Transfer license between iOS and Android

 

I have problems restoring the full version

Please check if you are using the same Google Play / Apple AppStore account with which you have purchased your Carly license. You can find more solutions on Carly’s Website for Google Android and Apple iOS.

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